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Dispute Resolution

Consumer-related Disputes

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Anderson Mori & Tomotsune ("AMT") has expertly represented our corporate clients in various disputes filed against them by consumer claimants pursuant to consumer protection laws, as well as claims filed pursuant to the Consumer Contract Act of Japan (a so-called "Japanese Class Action"). AMT is extremely adept at managing claims filed by numerous consumers arising from services provided to them in relation to, among other things, product liability; liability arising from the sale of financial instruments; liability arising from general tortious acts; and contract liability. For these cases, where substantially similar claims are repeatedly filed by a vast number of consumers, AMT provides comprehensive dispute resolution support which enables a holistic management of potential client risks, including reputational risks. In addition to disputes support, AMT also offers comprehensive legal services relating to the implementation of recalls and the related responses to governmental agencies.

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